Contact Us

Got a question?
A story to share?
Or maybe you just want to say hello?

We’re always glad to hear from you, whether it’s about an order, a custom request, or just a memory one of our bears brought back. This isn’t one of those places where your message disappears into a void. We read every word. We reply like humans. Because we are.

Visit Us

• Address: 1512 Haight St, San Francisco, CA 94117, United States
• Opening Hours: Monday to Saturday 8:00 AM – 5:00 PM
  (We’re closed on Sundays for rest, tea, and maybe a little sketching.) (GMT-08:00) Pacific Standard Time (Los Angeles)

If you're nearby, feel free to drop in. You’ll likely find us stitching, wrapping, or chatting about which bear is the most mischievous this week.

Email: support@leatherise.shop

We usually respond within 24 hours, often faster unless we’re hand-tying tiny bows or chasing down runaway thread.

Prefer to Talk?

We don’t have a call center. But if you'd like to speak with us, just send us a note with your number and the best time to call, and we’ll reach out ourselves.

Need Help With:

• Tracking your order?
• Choosing the right bear as a gift?
• Making a custom request? Just let us know. We’re here, and we’re listening.

Thank You

Every message we receive reminds us why we started this in the first place. Whether it’s a quick question or a long story, we’re grateful you reached out.

Talk to you soon,
The Leatherise Team